Refund policy

We will accept the return of defective opened bottles. If you encounter a faulty bottle, please return the remainder of the bottle to the store in exchange for a new one or store credit. We cannot provide an exchange unless the defective bottle is returned. We cannot accept returns for unopened bottles as we cannot be sure how the bottle(s) were treated once they left the store.

You can always contact us for any return question at erin@secondbottlewine.com.