Frequently Asked Questions
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What are your hours?
The shop is open Tuesday through Saturday 11-8pm and Sunday 11-4pm and closed Mondays. Curbside pickup is available during all operating hours.
Do you deliver?
We deliver within a 10 mile radius Tuesday through Friday. All orders placed by 3pm will be delivered the same day. Orders placed after 3pm will arrive the following delivery day.
Do you make custom cases?
It’s our favorite part of the job! Please submit an order using our Custom Cases order form.
Can you ship wine?
Sadly, we cannot.
Do you offer tastings?
We do! Thursday evenings from 5-7pm. No fee or reservation required.
Do you host events/private parties?
We do rent our space for private tastings or events. Please reach out to erin@secondbottlewine.com with all inquiries.
Do you have a wine club?
Currently, we do not. If you are interested in receiving wine monthly, we can set this up on an individual basis. Let us know.
Do you sell gift cards?
We offer digital gift cards that can be emailed directly to the recipient. We also offer physical gift cards in-store that can be purchased for any dollar amount.
What is your return policy?
We will accept the return of defective opened bottles. If you encounter a faulty bottle, please return the remainder of the bottle to the store in exchange for a new one or store credit. We cannot provide an exchange unless the defective bottle is returned. We cannot accept returns for unopened bottles as we cannot be sure how the bottle(s) were treated once they left the store.